In the fifth episode of our six-part Beyond O&M: The Future of Solar series, we examine the scalability of service teams from the perspective of two women well respected in the solar industry. Our guests, Angela Burke and Julie King, are experienced leaders who built installation, customer service, and operations and maintenance teams from scratch. One thing we’ve continually heard throughout this series is that as you seek to scale outside your home service territory, one of the true bottlenecks and critical path pain points for growing your solar business comes in the form of maintenance of the already-installed fleet. Increasingly, installers & developers are seeking a reliable service partner or network they can tap into so they can focus on what they do best.
Angela was a long-serving core team member at Namaste Solar before joining Pivot Energy to help build its service operations. She now directs Pivot’s operations and management (O&M). During her time at the two Colorado-based Certified B Corporations, Angela’s teams have designed, built and managed more than 15,000 projects.
Julie is CEO of Harmon Electric, one of Arizona’s oldest solar installation companies. Julie explains how she and her husband transformed her father’s legacy electrical contracting business into one of the state’s most recognized solar installation and service organizations. Harmon IS one of those local providers helping to ensure the fleet health of nationwide installers like SunRun and Spruce Finance among others.
We’ll hear how both Harmon and Pivot Energy rely on the service network provided by Omnidian to monitor and remotely diagnose problems relating to the performance of the solar assets they manage. Omnidian is partnering with SunCast to bring you this educational series.
You can check out the series and the experts who comprise it at www.mysuncast.com/futureofsolar.