Hello Earthlings! In today’s episode, host Lisa Ann Pinkerton (CEO of Technica Communications) we explore the concept of using the internet for government interactions and services, also known as e-governance. Our guest Hannes Astok(Executive Director, Chairman of the Management Board – Estonia’s e-Governance Academy) talks to us about Estonia’s advanced e-governance system and how other countries are taking advantage of their experience.
Estonia’s online services encompass a range of tasks, yet some, like marriage and divorce, require in-person presence due to cultural reasons rather than technological limitations.
Implementing e-governance presents challenges in inclusivity and accessibility, particularly for citizens with limited digital access. Hannes shares insights from diverse regions, enriching the conversation on practical implementation and impact while touching on topics such as AI and what the future of e-governance will look like.